As a technical support expert, I’m bombarded by a plethora of questions about computer support as well as email support. People tell me about past problems they faced with their computers and email and the time it took to fix those issues. They ask me a lot of questions related […]
Day: February 23, 2024
ITIL Service Management – Bible For Managing Information Technology
Since the advent of Henry Ford’s Model T and the creation of complex assembly lines, organizational designs have focused on breaking apart complex processes into individual tasks the result of which manifests it as pipe-based organizational charts where the right hand has little knowledge of what the left hand is […]